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Ultima — Safe Water, Healthy Nation

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Returns & refunds

Cancel before dispatch at no cost, or return within seven days. Refunds go back to the method you paid with.

Step 1

Which order

Which order are you returning

Step 2

Why

Reason for the return

Step 3

Where the refund goes

bKash — ending 4417 — refunds return to the original method. For cash on delivery, give us a wallet or bank account below.

  • bKash / Nagad3 working days
  • Card7–10 working days
  • Cash on delivery3 working days to a nominated wallet or account