Terms & Conditions

Please read the following terms and conditions carefully before using our products and services provided by ULTIMA ("Al-Amanah Service"). By using our water purifiers and related services, you agree to be bound by these terms and conditions.

Product Warranty:

a. The Company provides a limited warranty for its water purifiers, as specified in the product documentation. Warranty terms may vary by product, and it is the responsibility of the customer to review and understand the warranty terms specific to their purchased product.

b. Warranty coverage is subject to proper product installation by a Technician authorized by Ultima.

Installation & Service:

a. The water purifier installation should be carried out by a qualified technician authorized by the Company or an authorized dealer.

b. Installation by an unauthorized technician or any modification from the customer with the product may void the warranty. In the warranty period, if any service or modification has been done by an unauthorized person then it may also void the warranty.

Product Information:

a. Ultima Bangladesh provides water purifiers and related products. Product descriptions, specifications, and prices are subject to change without notice.

b. We make every effort to provide accurate product information. However, we do not guarantee the accuracy, completeness, or reliability of any information on our website or in our product documentation.

Returns and Refunds:

a. The Company offers a return and refund policy, subject to specific terms and conditions provided separately. Customers are encouraged to review this policy on the Company's website.

Intellectual Property:

All of the content on our website, including text, images, and graphics, is protected by copyright and trademark law. You may not copy, reproduce, distribute, or modify any of the content on our website without our express written permission.

Privacy:

a. We respect your privacy. Please refer to our Privacy Policy on our website for information about how we collect, use, and protect your personal data.

Governing Law:

a. These terms and conditions shall be governed by and construed in accordance with the laws of Bangladesh, and any disputes shall be subject to the exclusive jurisdiction of the court.

Changes to Terms and Conditions:

a. ULTIMA reserves the right to update and change these terms and conditions at any time. Changes will be posted on our website, and it is your responsibility to review them periodically.

By using our water purifiers and related products and services, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them. If you have any questions or concerns, please contact our customer support for clarification.